The 3CX Mobile App in Dubai
Your salesperson is across town at a client. The office phone rings — a customer with a live order — and he answers it on his own phone, on the company number, as if he were sitting at his desk. That’s the 3CX app: your office extension on every phone, so your team makes and receives office calls from anywhere — home, the road, another country — and never misses one. Voice, video and chat in a single app, free with your 3CX system. Tell us your team size on WhatsApp.
Your whole office,
in everyone’s pocket.
A desk phone only works at the desk. The 3CX app turns every smartphone, laptop and browser into a full office extension — so wherever your team is, they’re still on the company phone system. Calls go out on the office number. Calls come in wherever they are. And everything — voice, video, chat — runs in one app.
Call from anywhere
Make office calls on the company number from home, a client site, or another country — your callers always see the business, never a personal mobile.
Receive calls anywhere
The office line rings on your phone wherever you are, so a live enquiry reaches your team instead of going to voicemail or ringing out.
Everything in one app
Voice calls, video meetings and chat in a single app on every device — no separate tools, no extra logins, no Zoom or Teams licence.
The office number goes
where your team goes
Your people aren’t always at their desks — they’re at client sites, working from home, travelling. With the app, none of that changes how they reach customers.
One number. Every location.
Every call your team makes goes out on the company number, no matter which phone they’re holding or which country they’re in. A customer saved your office line months ago — when your salesperson calls them back from a hotel in another city, that’s still the number that shows up. No personal mobiles handed out, no “use this number instead,” no confusion. It runs over your licensed Etisalat or du line, so it’s your real business number, working from anywhere there’s internet.
Your business number, everywhere
Outbound calls always show the office number — from home, a site visit or abroad — so you look like the established business you are.
No personal numbers handed out
Your team uses the company extension, not their own mobile — so the customer relationship stays with the business, not in someone’s personal contacts.
Works wherever there’s internet
Mobile data, home WiFi, a hotel abroad — if there’s a connection, the app makes office calls. No roaming charges on the business line.
Never miss the call
that pays the bills.
A missed call is a missed customer. The app makes sure that when the office line rings, it reaches a real person — wherever they happen to be that day, in the office or out of it.
The office line rings your phone
Wherever your team is, the office number rings on their phone — so an enquiry at 5pm reaches them on the road, not an empty desk and a voicemail box.
Ring the right people, in order
Ring groups and follow-me mean a call hunts through the right people — desk, then mobile, then a colleague — until someone answers, instead of dropping.
Desk and mobile ring together
The call rings the desk phone and the app at the same time, so whoever’s closest picks up — in the office or out of it.
A full office phone, on the
phone in your hand
This isn’t a stripped-down dialler. Everything your team does on a desk phone — and more — is in the app, on every device.
Video calls
Turn any voice call into a face-to-face video call with a tap — between the apps, the desktop and the web client.
Move a call between devices
Start a call at your desk, tap once, and carry it out the door on your mobile — the customer hears nothing change.
See who’s available
Presence shows who’s free, busy or on a call before you transfer — so you don’t send a customer to a dead extension.
Transfer to anyone
Blind or attended transfer to any colleague, on any device, wherever they are — the same as standing at the front desk.
Company directory
The whole company phonebook in your pocket — dial any colleague or saved contact by name, from any device.
Voicemail and recordings
Read and play voicemail in the app, and reach call recordings where your system keeps them — no dialling in to listen.
Calls, video and messages
in one place.
Customers don’t only call any more — they message. The 3CX app brings the conversations together, so your team answers every channel from the same place they take calls.
Voice and video meetings
Make calls and host video meetings from one app — no separate Zoom or Teams licence, no extra cost, nothing new for your team to learn.
Website chat and SMS
Live chat from your website and business SMS land in the same app, routed to the right team and answered like any other conversation.
Business WhatsApp in the same inbox
Messages to your business WhatsApp arrive in the same app as your calls — so the channel your customers actually use is handled by your team, and stays with the company.
Free with your 3CX —
and working from day one
The app is included with your 3CX system, on every platform your team uses. The part that matters is that it’s set up so it actually works.
On every device, free
iPhone, Android, Windows, Mac and the web browser — the app is free with your 3CX licence, with nothing to buy per user.
Set up across your team
We install and configure it on each device, provision every extension, and test that calls ring properly — so a new joiner is taking calls on day one.
Kept working
Push notifications that ring reliably, kept right as phones and apps update — handled under an AMC, so the app stays dependable.
The 3CX app, set up across Dubai
and all seven emirates.
Datavox supplies and sets up the 3CX mobile app for teams wherever you are in the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Most setup is done remotely, on every device your team uses. Within Dubai, active client sites include Business Bay, DIFC, Jumeirah Lake Towers, World Trade Centre, Downtown, Dubai Internet City, Dubai Media City, Jebel Ali, Dubai South, Al Quoz, Deira, Bur Dubai, Barsha Heights, Dubai Marina, Al Garhoud, Al Jaddaf, Dubai Healthcare City, Dubai Festival City, Al Barsha, Oud Metha and International City — with same-day on-site response across central Dubai when a team needs hands-on setup.
What Dubai businesses say about the 3CX app.
"My reps are out all day. Now they make and take office calls on their phones on the company number — customers always reach us, and every call looks like it’s coming from the office. We didn’t hand out a single personal number. Datavox set it up on everyone’s phone in an afternoon."
"Half our team works from home and we kept missing calls. Now the office line rings their phones wherever they are, and a call hunts through the team until someone answers. The difference in missed calls was obvious within a week. Datavox set it up on everyone’s phone and tested it properly."
"Our customers call, and they WhatsApp. Now both land in the same app as everything else, so nothing gets missed and the whole team can see it. Voice, video and chat in one place changed how we work — and the app is the same on the phones and the desktops."
The 3CX mobile app — your questions answered.
12+ years in Dubai. 3CX Titanium Certified. We set up the 3CX app across your team’s phones and laptops, provision every extension, and make sure calls ring properly — so your office number works anywhere, on every device.